Privacy Policy

Last Updated: January 15, 2025

At VoltTechLink, we take your privacy seriously. This document explains how we collect, use, and protect your personal information when you use our comparative financial analysis services.

We've written this in plain language because you shouldn't need a law degree to understand what happens with your data. If something's unclear, reach out to us directly.

1Information We Collect

Running a financial comparison platform means we need certain information to provide accurate analysis. Here's what we gather and why:

Information You Give Us Directly

When you sign up or use our services, you provide:

  • Your name and email address for account creation
  • Company details when requesting business analysis
  • Financial data you choose to share for comparative reports
  • Communication preferences and contact information
  • Payment details for premium services (processed through secure third parties)

Information We Collect Automatically

Like most websites, we gather technical data to improve our service:

  • Browser type, device information, and operating system
  • IP address and general location (city/region level)
  • Pages visited and features used on our platform
  • Time spent on different sections and interaction patterns
  • Referral source (how you found us)

Information From Third Parties

Sometimes we receive data from external sources to enhance our analysis capabilities. This includes publicly available financial data, industry benchmarks, and market research information used for comparative analysis purposes.

2How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a specific purpose related to providing financial analysis services.

Purpose Details
Service Delivery Generate comparative analyses, create custom reports, and provide requested financial insights
Account Management Maintain your profile, process subscriptions, and handle authentication
Communication Send service updates, respond to inquiries, and share relevant market insights you've opted into
Platform Improvement Analyze usage patterns to enhance features and identify technical issues
Legal Compliance Meet regulatory requirements under Argentine financial services laws

We apply data minimization principles. If we don't need it to serve you better, we don't collect it.

3Your Rights Under Argentine Law

Argentina's Personal Data Protection Law (Ley 25.326) gives you significant control over your information. Here's what you can do:

Access Your Data

Request a complete copy of all personal information we hold about you, delivered in a readable format within 10 business days.

Correct Inaccuracies

Update or fix any incorrect information in your profile or analysis history at any time through your account settings.

Delete Your Data

Request full account deletion, which we'll process within 30 days unless legally required to retain certain records.

Restrict Processing

Limit how we use your information while maintaining basic service functionality you've requested.

Object to Processing

Opt out of specific uses like marketing communications while continuing to use our core services.

Data Portability

Receive your data in a structured, commonly used format to transfer to another service provider.

To exercise any of these rights, contact our data protection team directly. We'll verify your identity and respond within the timeframes required by law.

4Data Security Measures

Financial information requires serious protection. Here's how we keep your data secure:

Technical Safeguards

  • 256-bit SSL/TLS encryption for all data transmission
  • Encrypted storage for sensitive financial information at rest
  • Regular security audits and penetration testing
  • Automated backup systems with encrypted redundancy
  • Multi-factor authentication for account access
  • Intrusion detection and prevention systems

Organizational Measures

  • Strict access controls limiting who can view your data internally
  • Regular security training for all team members
  • Confidentiality agreements with all employees and contractors
  • Incident response protocols for potential security events
  • Annual third-party security assessments

No system is completely invulnerable, but we invest heavily in staying ahead of emerging threats. If we ever detect unauthorized access to your information, we'll notify you within 72 hours as required by Argentine data protection regulations.

5Data Sharing and Third Parties

We share your information only when necessary and never sell it to anyone. Here's the complete list of when data leaves our direct control:

Service Providers We Work With

We partner with carefully vetted companies that help us operate:

  • Cloud hosting providers for secure data storage (servers located in Argentina)
  • Payment processors for handling subscriptions (they never see your full card details)
  • Email service providers for sending updates you've requested
  • Analytics tools to understand how people use our platform

Legal Requirements

We may disclose information when legally required to Argentine authorities, including tax administration, financial regulators, or law enforcement with proper documentation. We'll notify you unless prohibited by law.

Business Transfers

If VoltTechLink is acquired or merges with another company, your data would transfer to the new entity. You'd receive advance notice and the option to delete your account before any transfer occurs.

All third parties we work with sign data processing agreements requiring them to protect your information with the same standards we maintain internally.

6Data Retention Periods

We don't keep your information longer than necessary. Here's our retention schedule:

Data Type Retention Period Reason
Account Information Duration of account plus 90 days Service provision and support resolution
Financial Analysis Data 3 years after account closure Argentine financial record requirements
Payment Records 10 years Tax law compliance (AFIP requirements)
Communication History 2 years from last contact Customer service quality and dispute resolution
Technical Logs 12 months Security monitoring and system optimization

After these periods expire, we permanently delete information using secure erasure methods that prevent recovery. Some anonymized, aggregated data may be retained indefinitely for statistical analysis, but it can't be linked back to you.

7International Data Transfers

Our primary servers are located in Argentina, but some service providers operate internationally. When your data crosses borders, we ensure proper protections:

  • We use Standard Contractual Clauses approved by Argentina's data protection authority
  • Transfer only to countries with adequate data protection frameworks
  • Maintain the same security standards regardless of data location
  • Provide you the right to object to international transfers when possible

Most of your financial analysis data stays within Argentina. Only basic operational data (like email delivery confirmations) may pass through international systems, and it's always encrypted in transit.

8Cookies and Tracking Technologies

We use cookies and similar technologies to make our platform work properly. Here's the breakdown:

Essential Cookies

These are necessary for the site to function. They handle login sessions, security features, and basic navigation. You can't opt out of these while using our service.

Performance Cookies

These help us understand how people use the platform so we can improve it. They track things like which features get used most and where people encounter issues. You can disable these in your account settings.

What We Don't Use

We don't use advertising cookies or sell your browsing data to third parties. No targeted ads, no behavioral tracking for marketing purposes.

You can control cookies through your browser settings, but disabling essential ones will prevent you from using certain features.

9Children's Privacy

Our financial analysis services are designed for business professionals and aren't intended for anyone under 18. We don't knowingly collect information from minors.

If we discover we've accidentally gathered data from someone under 18, we'll delete it immediately. Parents who believe their child has provided us information should contact us right away.

10Changes to This Policy

We'll update this policy occasionally as our services evolve or regulations change. When we make significant changes, we'll notify you via email at least 30 days before they take effect.

Continued use of our services after changes become effective means you accept the updated terms. If you disagree with changes, you can close your account before they take effect.

Minor updates (like clarifying existing practices or fixing typos) won't trigger notifications, but we'll always show the last updated date at the top of this page.

Questions or Concerns?

We're here to help if you have questions about your privacy or want to exercise your data rights. Our data protection team typically responds within 48 hours during business days.

Email: [email protected]

Phone: +54 221 425 3102

Address: Gdor. Elordi 576, Neuquén, Argentina

You also have the right to file a complaint with Argentina's National Directorate for Personal Data Protection (Dirección Nacional de Protección de Datos Personales) if you believe we've mishandled your information. We'd prefer to resolve any issues directly with you first though.